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What is our purpose?
To continue to grow, and
serve our stakeholders in a considerate and unique way.
To provide reputable
financial advice to debtors in order to assist them in improving their
financial situation. At ICA, not only have we many satisfied clients from Credit Unions, Banks, and many other companies both National and International, we are the only Collection Agency proud to showcase letters received from debtors after paying their accounts at our offices. In many cases our advice
not only collected the account, but put the debtors on the road
to credit rehabilitation.
Goslings Ltd. Board of Directors:
Our company has retained the services of Mr. Darry Taylor and his company for over 13 years. ICA Ltd. has continued to succeed in collecting our accounts receivable in a commendable fashion. Considering the length of our business relationship, we are surprised that there have been no complaints on the practices of ICA Ltd (they are a collection agency). On the contrary, we have had positive comments from debtors on the treatment and professional advise that they have received from ICA Ltd. We commend ICA Ltd. and Mr. Taylor for breaking the stereotypes of collection agencies. Gene Blishen, General Manager, Mt. Lehman Credit Union - Click here to view letter.
Mr. Bill Brumpton, General Manager, Squamish Credit Union: Mr.
Adrian Parsons, VP Credit, Fraser Valley
Edelweiss Credit Union: Mr.
Don Harder - Manager Credit Osborne
International Seed Company, Mount Vernon, Washington, USA:
We engaged the services of a law
firm in August 2000 to recover a substantial claim against an
individual that was familiar with the ways of avoiding repayment to various
creditors. This individual continued to structure his affairs so
that his family assets would be solely held by his spouse and other parties. The
actual debt was five years old when we finally initiated legal action to
enforce recovery.
The litigation dragged on for
years and we were becoming disheartened with the legal system in British
Columbia. The pendulum seemed to swing in the debtor's favour and we
were becoming alarmed with the amount of legal costs that continued to
accrue, without any final solution or recovery.
Fortunately, we were
recommended to Mr. Darry Taylor of ICA Ltd. in July 2006. In August
2006, we engaged their services. During the collection process, we
were always kept informed and, in May 2007, the debt was settled.
Although we did not receive the total amount owing,
i.e.., accrued interest, we recovered all of our original investment
with a little income to help offset our earlier barrister fees.
We are confident that,
without the assistance of Mr. Darry Taylor, this settlement would not have
materialized.
Mrs. J. C.
The following are six
comments received from debtors which have paid out slow accounts
with our firm:
1. Dear Mrs. Corey Noble:
Thank you for all your help and patience
through this. You will never know how much I appreciate everything
you did for me.
I was pretty much at my wits end and my stress
level was almost unbearable.
Mrs. LV
2. Dear Mrs. C. Esau: Thank-you for all of your correspondence. I
have had contact with a couple of debt collector companies which were
aggressive to say the least. I don't know if your approach is new, but I
think that all companies in your line of work ought to take a look at how you
guys approach it. 3. Mr. Jonathan S. "When we first received your letter in June 1990 stating you were a collection agency that assisted debtors in solving their financial difficulties we were naturally sceptical. At that time we had several agencies threatening legal action and thought our situation was hopeless. The time you spent explaining our options and also the financial advice was a godsend to our family. Our honest intention was to pay all our creditors but we could not do that and still feed our kids. With your help we are now close to finalizing our credit problems. It would not have been accomplished without your help. Thank you for all your assistance. It is a pleasure to see a collection agency which works with all parties in resolving the clients credit problems." Yours truly, Mr. & Mrs. W.
4. "Your past patience and understanding with this overdue account was greatly appreciated. I wish that more creditors shared your values when it comes to relating to customers in financial dilemmas." Yours truly, Mrs. T.
5. Dear Mr. Taylor, I have wanted to pay, and did my best as finances permitted. But my finances did not always permit. Only your firm worked with me; took time to try to help; accepted my situation as a temporary state; and left me with my dignity through the entire process. Our joint communications were cordial and positive. I never felt dismay or anguish when you left message for me. This was not the case with other collectors I had to deal with. Now I am back on course. Life is better and getting good again. I sincerely thank you and wish others would follow your example. Mr. M"
6. Mr. Taylor,
On a closing note, I would like to extend my gratitude for your assistance. Although, my situation was at a desperate level, with arrears dating several months, your commitment to seeing this through with me is greatly appreciated. Sincerely,
Mr. Mark Ag.
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